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Region | Operating hours |
|---|---|
APAC | 9AM - 5PM AEDT/AEST |
Americas | 8AM EDT/EST - 5PM PST/PDT |
EMEA | 8AM - 5PM BST/GMT |
Region
Time zone
Operating hours
APAC
AEDT(GMT+11)/AEST(GMT+10)
9AM-5PM
Americas
EDT(GMT-4)/EST(GMT-5)
8AM-8PM
EMEA
BST(GMT+1)/GMT 0
8AM-5PM
Service Level Agreements: times & severities
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