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- Your organisation must use firmware version 1.8.1 on the Vivi Boxes, and version 2.12.3 or later of the Vivi App for this feature to function.
- The Video Direct feature will work if Vivi's cloud infrastructure is unavailable. If there is an Internet outage, Video Direct will not work.
- The following features are not supported in Offline Mode:
- Emergencies
- Technical Support
- Feedback
- Video Guides
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