Overview

We are introducing two release channels for Vivi software updates:

• General Availability (GA) – Stable and recommended for all organisations

• Preview – Optional early access to upcoming features (This won’t include mobile apps or PWA)

This approach provides a more reliable day-to-day experience while allowing customers to try new functionality before it becomes widely available.

Why Two Release Channels?

Separating releases into GA and Preview enables us to:

• Deliver bug fixes faster

• Allow early access to new features

• Maintain a consistent and predictable experience on the GA channel

GA remains the default channel for all customers.

Version Numbering

Vivi uses Semantic Versioning in the format:
MAJOR.MINOR.PATCH (example: 3.10.2)

General Availability (GA) Channel

What GA Provides

• Stable, production-ready releases

• Bug fixes and performance improvements only

• No new features until they have been fully tested in Preview

• New GA series (e.g., 3.12.0) are marked as recommended

Update Notifications

• Optional for most patch updates

• Recommended notifications shown when security or major GA versions become available

• Vivi App notifies users when a new GA version is available

Preview Release Channel

What Preview Provides

• Early access to new features and enhancements

• Safe to install, but may contain minor issues

• Ideal for testing, evaluation, and pilot groups

• Feedback helps finalise features before GA release

Platform Availability

Preview Releases currently support:

• Vivi 100 series devices

• Vivi 200 series devices

• Mac Vivi App

• Windows Vivi App

Not yet available for iOS, Android, ChromeOS, or Web App (coming later).

How to Access

• Available from the Preview Downloads page

• Cloud Firmware Update support will be added in the future

• You can switch between GA and Preview at any time

Using GA and Preview Together

• Organisations can run both GA and Preview in parallel

• Common approach: test Preview on a small set of rooms or devices

• Any issues discovered can be logged via Support for investigation

Impact on Existing Environments

• GA releases continue to fully support all current workflows

• Preview features are optional and will not affect your existing setup

• If you prefer maximum stability, remain on GA

• If you want to explore upcoming features, try Preview on selected devices

Vivi Release Channel Flow

Open