Page Comparison

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• MAC Address – This is the unique identifier of the Box. Clicking on the MAC address of a Box will open the Box overview screen a Box display name, room and Web Console password can be updated.
• Organisation – The organisation that the Box belongs to.
• Room – Shows which room the Box is assigned to.
• Heartbeat – A green heart rhythm icon indicates that the Box has responded recently.
• Version – Shows the firmware version of the Box. If the firmware version is out of date, an orange warning icon will show that an updated firmware version is available.

Devices screen

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Configure Devices Screen Configure Devices Screen

Configure Devices Screen

To open the "Configure Devices" screen, under the "Devices" link in Vivi Central, select the "Configure Devices" link and then select your organisation name.
The "Configure Devices" screen gives a quick snapshot of all of the Boxes in all of the organisations that you manage.
The information includes:

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• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Update Time Settings".
• Set the "Time Mode". If "NTP" authentication is selected, add the hostname or IP address of at least one-time server.
• Click "Apply" and then confirm that the change is to be made.

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Out of all of the Vivi Box network settings, only the network port speed can be updated in bulk.
A number of other network settings can be changed via the Web Console.
The two options of port speed are either "Auto 100/Full" (default) and "Auto 1000/Full".
If the port speed is changed, a Hard Restart is required for the change to take effect.
Warning! Setting the port speed to "Auto 1000/Full" will cause severe stuttering unless the network switch supports flow control/pause frames.
To update the network port speed:

• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Update Network Settings".
• Set the port speed to the required setting, and click "Apply".
• Confirm that the change is to be made.
• A Hard Restart is required to apply the changes. Note that the selected Boxes will be unavailable for around 1 minute when the restart occurs. You can also schedule a restart. To restart the selected Boxes immediately, click on the "…" button in the top right-hand corner of the screen and select "Restart".
• Change the "Restart Type" to "Hard Restart" and click "Restart".
• Click "Ok" to confirm the restart.

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In organisations that require a proxy to connect to the Internet, the settings can be bulk updated.
A typical scenario is an update to the web proxy password.
These settings are explained further in the Box Configuration Proxy Settings section.
To update the proxy settings:

• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Update Proxy Settings".
• Set the authentication type. If "Basic" or "NTLM" authentication is selected, add the hostname, port number, username and password.
• Click "Apply" and then confirm that the change is to be made.

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• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Update Audio Settings".
• Set the "Enable USB Audio" setting and click "Apply"
• Confirm that the change is to be made.
• A Hard Restart is required to apply the changes. Note that the selected Boxes will be unavailable for around 1 minute when the restart occurs.To restart the selected Boxes immediately, click on the "…" button in the top right-hand corner of the screen and select "Restart".
• Change the "Restart Type" to "Hard Restart" and click "Restart".
• Click "Ok" to confirm the restart.

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• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Update Web Console Password".
• Enter the new password and click "Apply". You will not be asked to re-enter the password, so please type the password carefully.
• Click "Apply" and then confirm that the change is to be made.

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Some environments require an SSL certificate for devices on the network to access the Internet.
In most cases, the SSL certificate required is the same certificate used to enable user laptops and other devices to connect to the Internet.
For a detailed discussion around SSL certificates and the types of certificates that can be used, refer to the Box Configuration SSL Settings Section.
Occasionally, SSL certificates need to be changed.
To update the SSL certificates on Boxes in bulk:

• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Update SSL Certificates".
• Drag and drop the certificate file into the window, or browse to "Choose a File".
• Click "Upload" to upload the file.
• Confirm that the change is to be made.

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• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Send Logs".
• Click "Send Logs" and then confirm that the logs are to be sent.

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Restarts are commonly used commands. Vivi Boxes can be restarted in bulk.
The restarts behave in the same way as they do when you connect to the Web Console, namely:
Soft Restart – With a Soft Restart, the Vivi software is restarted and it synchronises with any new settings available in Vivi Central.
Hard Restart – This is the equivalent of physically restarting the Box.
Please Note: Vivi recommend trying a "Soft Restart" over a "Hard Restart" in the first instance as it means the Box does not go offline. It will however disconnect any active users.

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• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Restart".
• Change the "Restart Type" to "Soft Restart" and click "Restart".
• Click "Ok" to confirm the restart.

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• Under the "Devices" link in Vivi Central, select the "Configure Devices" link.
• Select your organisation name.
• Select the Boxes to be updated.
• Click on the "…" button in the top right-hand corner of the screen and select "Restart".
• Change the "Restart Type" to "Hard Restart" and click "Restart".
• Click "Ok" to confirm the restart.

The selected Boxes will immediately perform a Hard Restart.
Please note: The selected Boxes will be unavailable for around 1 minute when the restart occurs.

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Scheduled Restarts Scheduled Restarts

Scheduled Restarts

A scheduled restart can be set up to perform either a soft or Hard Restart of all your Vivi Boxes at a scheduled time.
Scheduled restarts are configured within the organisation settings.
Please note: All scheduled times are based on the time zone configured for the organisation within Vivi Central.
To view the existing setting:

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