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The Web Console password is the password that allows an IT Admin to log directly into a Vivi box which allows you to edit the settings on that device. We strongly recommend to change the default password on these devices ASAPwhen you receive them.

There are 3 methods to update the Web Console password in Vivi Central:

Update the Web Console password by Organisation

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This method of changing the Web Console password was introduced from firmware version 3.7.2.

  • In Vivi Central, navigate to ‘Organisation’ and the ‘Details’ tab on the top menu.

  • Click the edit button in the top right corner and enter a new password in the ‘Web Console Password’field.

  • Select ‘Save Changes’ to confirm.

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Update the Web Console password by Location or Sub-Location

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This method of changing the Web Console password was introduced from firmware version 3.7.2.

  • In Vivi Central, navigate to ‘Organisation’ and the ‘Locations’ section.

  • Select a location and click the ‘Edit’ button.

  • In the pop-up window, enter a new password or click the ‘Inherit From Parent’ button to inherit the organisation level password.

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Info

The methods above of changing the Web Console password was introduced as part of the 3.7.2 release.

The methods above will only change the password on Vivi’s using the default password. If you are already using a custom password, you will need to inherit the password manually on each Vivi.

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