IT Admin Guide

Have a Vivi box? Learn how to install and activate it:

• Installing the Box

• Wi-Fi Easy Installer

• Firmware Updates

Learn how to use Vivi’s administrator portal:

• Organisation Management

• User Management

• Fleet Management

Learn how to authenticate and enable Vivi devices:

• Firewall Exceptions

• Opening Internal Ports

• Optimising your Network

Learn how to authenticate and add new users:

• Authentication

• Creating a User

• Creating a Guest

Learn how enable third party tools for Vivi:

• ClickView Integration

• Google Integration

• OneDrive Integration

View steps to resolve issues before contacting us:

• General Troubleshooting

• Network Troubleshooting

• Offline Mode