ClickView has added support for Vivi playback which makes it easy for teachers to cast videos and clips to Vivi devices within their school. Only Vivi devices running firmware 3.7.0 or greater will be available for casting using the latest version of ClickView.

If your school is using the legacy ClickView Online platform, this will need to be configured using the legacy integration method. Instructions for setting up this legacy integration can be found on the following page: ClickView Online (Legacy view)

Enabling ClickView Integration with Vivi

Sign into ClickView with an Administrator account: ClickView

The Vivi integration can be enabled in your ClickView account under Settings > Integrations > Player Integrations > Enable Vivi

After enabling the integration, click on the cog icon to connect your Vivi account to ClickView.

Once you click on “Connect to Vivi”, you will be taken to Vivi Central page to login and grant permission.

If you are already logged in to Vivi Central as IT admin, you will be asked to confirm the integration using the account you are already logged in with.

Your ClickView and Vivi accounts are now successfully connected.

By default this integration allows you to link a ClickView account with a single Vivi Organisation.

If you use the same ClickView account shared across multiple organisations, please contact the Vivi Support Team and we can assist with this configuration.

If you're not logged in to Vivi Central, you'll be prompted to enter the email address you wish to use for integration. Depending on your email, you'll then be asked to log in to your respective organisation.

After selecting your organisation and submitting, you will be directed to your organisation's specific login page.

If your organisation uses a single sign-on (SSO) service, you will be redirected to the relevant SSO page for login and authentication.

You have now successfully connected your ClickView and Vivi accounts.

On this page you have the option to toggle the Student casting capability with ClickView content.

From here, you can test the integration by enabling this on a couple of devices. To do this go to Vivi Central and enable the Content Integration API Override toggle. This toggle can be found under the Details page of each device/room.

Once you have verified this is working the Content Integration API can be enabled for all devices within your organisation by selecting the appropriate dropdown option from the Integrations page of Vivi Central.

After switching a device (or set of devices) to use the Content Integration API, we recommend deactivating the pairing between the device and the original ClickView Online integration (if it is still active). This will prevent the device from being visible to users who may still be using ClickView Online.

How to play ClickView videos through Vivi

Once the integration has been enabled users will be able to play ClickView videos via Vivi.

When connected to a room, Select Play Content and click the orange ClickView button. This will place the device into ClickView mode making it available for casting.

Users can then navigate the ClickView webpage to find the video content they would like to playback.

The Vivi room will appear and can be selected under the cast menu on the ClickView video.

Troubleshooting

If you are having trouble casting videos from the latest version of ClickView to your Vivi device, please check the following:

Make sure that you have whitelisted inbound and outbound traffic to wss://*.vivi.io
Make sure that the device you are attempting to cast to is connected to the internet, and that the associated room has enabled the Content Integration API Override toggle in Vivi Central.