Opening Internal Ports

These ports are internal to your LAN. You do not need to open these ports externally to the Internet.

  • If your network is divided into multiple subnets/VLANs, then you will need to open them between the relevant subnets/VLANs.

  • If using Multi-Display or Combined Rooms, ports will additionally need to be open in between Vivi Boxes (e.g. within the VLAN).

These terms are described in more detail in the definitions section.

Vivi requires most of these ports in order to operate and some additional ports are necessary when using specific features. Below, you'll find a list of these ports along with descriptions of their respective purposes.

Port Details

Port

Protocol

Description

Functional Ports: The following ports are all required to be opened between your end user devices (e.g. laptops) and Vivi Boxes for Vivi to work.

6000

TCP

Screen Sharing – Apple AirPlay negotiation, Video stream fallback

7000

TCP

Screen Sharing – Apple AirPlay negotiation

7100

TCP

Screen Sharing – Video stream

8000

TCP

Screen Sharing – Apple AirPlay negotiation

8001

UDP

Screen Sharing – Apple AirPlay timing channel

8002

UDP

Screen Sharing – Control messages
Live Broadcast – Video stream

8003

UDP

Screen Sharing – Audio stream
Live Broadcast – Audio stream
WebRTC - Video / Audio streams (Full Screen only)

12800

TCP

Vivi Client API (HTTP) – How the Vivi Client talks to the Box

Touch input Data

12801

TCP

Vivi Client API (HTTP) – Static image serving
Screen Sharing – Apple AirPlay negotiation fallback

12802

TCP

Local Video Direct (HTTP) – Local files streamed to the Box

Administration Ports: These ports are not required for users to access Vivi, but instead will be used by IT Admins. Some are optional (see details below).

80

TCP

Web Console (HTTP) – Also required for Bulk Configuration via Vivi Central

161

UDP

SNMP – Available for diagnostic monitoring, if desired

443

TCP

Web Console (HTTPS) – Also required for Bulk Configuration via Vivi Central

5001

TCP

iPerf 2 – Available for network bandwidth testing - may be requested by Vivi Support

5555

TCP

Android Debug Bridge (ADB) - may be requested by Vivi Support for debugging and remote support purposes

Video Announcements: These ports are also required to be opened in order to use the Video announcements feature.

12819

TCP

Video Announcements - WebRTC Signaling

12821-12824

UDP

Video Announcements - Video and Audio streams

12820-13999

UDP

Video Announcements - Video and Audio streams (This port range is required to be open inbound on the broadcasting device)*

WebRTC Split Screen: This additional port range must also be opened in order to use WebRTC Split Screen functionality

12820-12836

UDP

WebRTC - Video / Audio streams (Split Screen)

*Our improved Video Announcements feature uses RTCP (Real-Time Transport Control Protocol) to monitor the performance of the audio and video streams and to quickly deal with problems like lost packets. This results in a much smoother and reliable experience when making a Video Announcement. To support RTCP, each Vivi box that is receiving the Video Announcement needs to make 2 UDP connections (1 for audio, 1 for video) to the client. This means if you are making a Video Announcement from your client to 10 boxes, your computer will receive a total of 20 inbound UDP connections. The large inbound UDP range here makes it possible to broadcast a Video Announcement to a large number of Vivi boxes simultaneously

Testing Ports

Once you have opened the necessary ports within your network, you can use the Vivi App to confirm these have been opened.

To run the check:

  • Log in to the Vivi App on an end user device and connect to a room.

  • Click on the Settings Icon > Room Settings > Port Check.

The results will be shown on the Display that the Vivi Box is connected to.

port check ss.png