8. Emergency Broadcast
- John Pendergast
Triggering an Emergency
Triggering emergencies should only ever be done in a real emergency (or when practicing in an organised drill) as doing so will interrupt all presenting across the location or entire organisation.
Only select people will be able to trigger emergencies within an organisation.
Note: In Vivi version 3.9.0, the Emergency feature was updated with a new icon and with Emergency Text Alerts. If using a version older than v3.9.0, the icon to trigger an emergency will be a running person and the Emergency Text Alerts feature will not be available.
To trigger an emergency, select the emergency icon (exclamation mark inside a triangle) from the top right hand corner of the Vivi app.
Select the type of emergency then select confirm. Different organisations will have different emergency types so choose the one that is relevant to the particular emergency.
You may be prompted to select a location. Use the dropdown to choose the relevant location where the emergency needs to be triggered then select Start Emergency to begin the emergency.
Once the Emergency has started, you will be redirected to the Emergency Text Alerts page.
During an Emergency
If an emergency is in progress, within the Vivi app, locations where the emergency is happening will flash red.
In an individual room, a splash screen will appear with more information on the emergency. Organisations can customise these screens so they may look different on your device.
Classroom displays within the location where the emergency is triggered will also show the splash screen and no one will be able to present to the display until the emergency has ended.
Emergency Text Alerts
During an emergency, text alerts can be shown on the displays throughout the organisation. This could include information about where to evacuate to, areas to avoid, or instructions for the staff and students.
If you are the person who triggered the emergency, click on a room where the emergency is active. In the pop-up, click on Manage Emergency.
On the next page, type in the message to be sent in the Emergency Message box.
A preview will be shown on the left-hand side. Click Send Now to send the alert to the displays.
Cancelling an Emergency
If you triggered the emergency, you will be able to end the emergency through the Vivi app. To do this, connect to a room where the emergency is currently happening and select Manage Emergency from the pop-up. On the following page, click End Emergency in the upper right. Once cancelled, all Vivi apps and classroom displays will return to normal functionality.