Modifying a User

Owned by William Crane (Unlicensed)
Nov 12, 2019
2 min read

User details can be modified via Vivi Central.

Please note: If your organisation is using an external authentication source, details are automatically synchronised to Vivi Central when a user logs in.

Role details are automatically set by the external authentication source if the relevant role group has been specified in the organisation authentication settings. If a role group has not been specified, roles can be modified in Vivi Central.

To modify the details for a user:

  • Select the "Users" link in Vivi Central. A list of existing users will be displayed.
  • Find the user in the link and click on the user's name. The user's details will be displayed.
  • Click "Edit".
  • Update the details as required. See the Roles section for a description of what each role is for.
  • If the "IT Admin" role is selected, an option is made available to "Enable Inactive Device Emails". See details below.
  • If the "IT Admin" or "E-Learning Admin" roles are selected, an option is made available to "Enable Dashboard Emails". See details below.
  • Click "Save Changes".
  • If an error message says that the email domain is not allowed, check the organisation domain setting.

Daily Inactive Device Emails

Some IT administrators like to receive a daily summary of the any offline Vivi Boxes. If enabled, this email is delivered at 1am weekdays (based on the user's local time) and is useful for identifying problems. In many cases, the device has simply become unplugged or requires a reboot.

Weekly Dashboard Emails

IT Administrators and E-Learning Administrators can opt to receive a weekly summary of the Vivi Central metrics.

Changing a Password

This option is only relevant for organisations that are using Vivi authentication.

To change a user's password:

  • Select the "Users" link in Vivi Central. A list of existing users will be displayed.
  • Find the user in the link and click on the user's name. The user's details will be displayed.
  • Click on the "Authentication" link in the user management menu at the top of the screen.
  • Click "Edit".
  • Enter the new password and "Save Changes"


Password change screen