The Emergency Message Announcements feature enables authorized users to send real-time messages from the Vivi Client Application directly to Vivi Displays during an active emergency. These alerts can include custom messages that may be updated as the situation evolves.

Prerequisites

• Users need to have firmware and clients updated to version 3.9

• Users will need to have the Emergency Authorised role

• The following must be enabled in Features tab of your Organisation’s settings in Vivi Central.

Open

Managing Emergency Message Announcements

Emergency Message Announcements can be triggered, managed, and cancelled using either the Vivi Client Application or Vivi Central. For detailed instructions on triggering and managing Emergency Message Announcements through the Vivi Client Application, please refer to Triggering an emergency

Creating Emergency Message Announcements.

After triggering an emergency from Vivi Central, the option to include a message is available through the properties of the current Emergency.

Open

Multiple Message Announcements can be displayed, in which case each Message announcement will be displayed for 15 seconds on a loop.

Emergency Message Announcement History

A history of messages sent for the current emergency is available in the Message History tab.

Stopping Emergency Message Announcements

An Emergency Authorised User can stop individual messages or disable all messages from being displayed via this tab.

Cancelling active messages does not delete the message history. All messages sent during an emergency will remain available for review if needed.